Last updated: 11 October 2026
WashMás is the app for self-service launderettes. If you are a customer, you use it to pay for the washer or dryer by phone, see which machines are free and get a notification when your laundry is done. If you run a launderette, you use it to see your machines and sales in real time, start machines remotely and manage prices and cash collections.
Contact
- WhatsApp: +34 624 448 296 (the fastest way; we usually reply the same day).
- Email: hello@washmas.app
- Phone: +34 624 448 296
To help you sooner, tell us the launderette, the machine number and the approximate time. We will never ask for your card number or your password.
Frequently asked questions
How do I pay for a machine?
Scan the QR code on the washer or dryer with the app, choose the programme and pay by card or Apple Pay (Google Pay too on Android). Payments are processed by Redsys, the payment gateway of the launderette's bank: WashMás never sees or stores your card number. If you'd rather not use the app, you can also scan the QR code with your camera and pay on the web, without an account.
The machine didn't start, or I was charged without a wash
Message us on WhatsApp at +34 624 448 296 with the launderette, the machine number and the time of the payment (a screenshot of the receipt in the app helps). We'll check it with the launderette and tell you how it will be sorted out.
How do I delete my account?
In the app: open the Account tab, tap "Delete my account" and confirm; it is deleted straight away. Without the app, or to see what is deleted and what is kept, follow the steps at washmas.app/en/delete-account.
What do you do with my data?
We only use it to make the app work: your account, your washes and payments, and the notifications you turn on. We don't use it for advertising or to track you across other apps or websites. It's all explained in the privacy policy.
I run a launderette and want WashMás
Message us on WhatsApp or email hello@washmas.app, or leave your details at washmas.app and we'll call you.